overview
This website is operated by myShout Bistro. Throughout the site, the terms “we”, “us” and “our” refer to myShout Bistro. myShout Bistro offers this website, including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Your Account and Registration Obligations
If you use the Website, you shall be responsible for maintaining the confidentiality of your display name and password and You shall be responsible for all activities that occur under your display name and password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, we shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide you with access to the Website.
Communications
When you use the Website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Contents Posted on Site
No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without myShout Bistro prior written consent.
Privacy
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process your Information including any sensitive financial information collected, if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures.
Disclaimer of Warranties and Liability
The information contained in this website is for general information purposes only. The information is provided by myShout.today and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, snackible.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We may also use your personal information to initiate any promotional phone calls or SMS.
CASH ON DELIVERY
Limit
myShout Bistro’s Cash on Delivery option allows you to pay order value at the time of delivery for all orders. To pay for any order using Cash on Delivery (COD) mode of payment, please select the ‘Cash on Delivery’ option on the payment page. However, the COD limit may differ from customer to customer depending upon the order rejection percentage from a particular customers registered email id. For avoidance of doubt, ‘Order Rejection Percentage’ shall mean any undelivered orders which are returned from the address provided by the customer even, after three successful delivery attempts. In event of COD limit breach, your order will be cancelled and you will have to place a new order.
Decrease In COD Limit
Further, the COD limit for any user may get decreased on the basis on Order Rejection Percentage.
GST CHARGES
GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is added to a product’s sale price. GST has to borne/paid by the ultimate consumer of the product or service.
DELIVERY
All orders placed on myShout Bistro are dispatched through our rider. And you will be informed about the delivery via call or SMS.
CHANGE OF ADDRESS FOR DELIVERY
You can change your order’s shipping address before we’ve shipped it by getting in touch with our customer care representatives. Extra charges (if applicable) shall be levied.
DAMAGE OF PARCEL
Kindly reach out to us for pilferage / leakage / tempering as soon as possible of delivery, failing to do so, damage claim will not be accepted. Whilst we investigate, you are requested to please make note of the below pointers:
* Please do not use the item for which claim is being raised.
* You may be required to furnish information like a short description of the case (a few questions will be asked to help us understand the scenario)
* The snapshots of the packet and other boxes (if any). Try to cover the sides which look tampered/damaged.
* The refund for Cash on delivery orders will be done after the investigation. You may not be liable for a refund if he/she falls in any of the scenarios stated below:
* Failure to provide adequate information about the case.
* Failure to provide snapshots of the packet and box (if any).
* If a pilferage / leakage delivery was received, claims must be made the same day.
* You must not dispose of the packaging post-delivery. We might need to pick-up your packaging for investigation at our end.
RETURN AND REFUND POLICY
Once products are delivered to you and accepted as accurate and as per the original order, no refunds or exchange can be done. To return any items that are damaged or expired or not as per your original order, please return these products to the delivery person along with a remark on the delivery challan. Please contact customer service by email through the contact us link on the website. Mention the return of products along with the order number, and the date of delivery. All returned items must be accompanied by a copy of the original receipt. Please note that in any case we cannot offer exchanges or refunds on any sale of opened or used products. Please allow one to three weeks from the day you return your package for your refund request to be processed. You will be contacted once your return is complete.
DISCLAIMER
We reserve the right to modify these policies at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If we undergo any changes in the legal status with respect of acquisition or merger with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Last updated on 19th April, 2022.